We have full-time, office-based roles supporting UK & US businesses. Video recording required.

Front-line customer service and operational support.
Predominantly inbound calls
Customer queries, fault reporting, and escalation
Operational task handling and coordination
CRM usage and internal system updates
Admin support, emails, and basic invoicing
Adhering to defined processes and workflows
SA Time Shift Patterns: 9–5 | 5–1 | 1–9
Outbound appointment setting for UK and US campaigns.
High-volume outbound cold calling
B2B and B2C campaigns
Decision-maker conversations (B2B)
Booking Zoom appointments only
Scripted calls and structured workflows
Performance-driven role with clear targets
Working hours: UK or US business hours
Location: Umhlanga, Durban
Full-time, in-office roles
You must be able to commute reliably.
This is a non-negotiable requirement.
To apply, you must submit a short video recording (maximum 30 seconds) of yourself speaking directly into the camera.
In the video:
- Read the first paragraph of your CV out loud
- If the first paragraph is under 10 seconds, read the second paragraph as well
- Do not exceed 30 seconds
How to submit:
- Upload the video directly or
- Share a video link (Loom, Google Drive, etc.)
Important:
If no video is submitted, or the video does not follow these instructions, your application will not be reviewed and will not move to the next stage.